how long does shipping take?

7-10 days, sale periods may affect this timeline. If you haven’t received your order within this timeframe, please email us at info@swiitchbeauty.com.

tracking my order

you will receive a tracking link/number from our courier partners, which you can use to track your parcel after it has left our warehouse. should your link not update within 5 working days, please email us at info@swiitchbeauty.com

what is your return process?

due to hygiene issues, we unfortunately can’t accept any returns.

what if my item arrived damaged?

please email us at info@swiitchbeauty.com with your order number and pictures of your issue and we'll sort you out

are your products halaal?

yes! all our products are halaal!

are your products vegan?

#airmatte and #whiplash are not vegan but everything else is

do you test on animals?

not at all! none of our products/raw materials are tested on animals at any stage of the production process

are the R75 products really being discontinued?

yes, in their current form ;)